Get in touch.

Questions about a product, an order, or anything else? Drop a note below — we read every one.

Email: hello@johnnyscollection.com

Response time: We reply within 24 hours on weekdays (Mon-Fri, 9am-6pm ET). If it's urgent, mark the subject line [URGENT] and we'll bump it up the queue.

Before you write, check these - most questions are already answered:

• Shipping & delivery: See our shipping policy
• Returns & exchanges: See our refund policy
• Sizing & fit: See our FAQ
• Order tracking: Your tracking link was emailed when your order shipped. Check spam if you don't see it.

What we can't help with (yet):

• Wholesale or bulk orders - not currently set up, but email us if you're a boutique interested in carrying the line.
• Press / influencer - use the form and pick "Press inquiry" in the dropdown.
• Affiliate / creator partnerships - same, mark subject [CREATOR].

We don't have a chatbot. We don't have a phone tree. We have a small team and an inbox that a real person checks.

- The Johnny's Collection team